Family owned and operated since 1974, Certified Document Destruction & Recycling (CDDR) has grown to become a leading provider of document destruction and computer/electronics recycling services in Central and Western New York.

CDDR’s Rochester, NY headquarters is a high-security facility that houses a full range of state-of-the-art equipment for document shredding and bailing, plastic media destruction, and computer and office electronics recycling. We employ 20 people and operate a fleet of fully enclosed, radio-dispatched trucks equipped with the latest security and safety features.

We serve companies and organizations of all sizes and are proud of the longstanding relationships we’ve established with customers in manufacturing, healthcare, government, education, non-profit, the legal and financial sectors, retail, and many other areas.

What our NAID Certification means for you.

NAID is the international trade association for companies providing information destruction services. Its mission is to promote the information destruction industry and the standards and ethics of its member companies. NAID certification must be renewed annually with on-site auditing to insure that strict security standards are maintained.

What does it take to become AAA Certified?

Why choose a AAA Certified Company?

CDDR earned AAA Certification by meeting these NAID standards:

Employee hiring and screening

• Employees must produce a law enforcement clearance, which is kept on file. A seven-year employment history is also required and kept on file.
• All employees must sign a confidentiality agreement before employment begins.
• All drivers must meet all state licensing requirements.
• Employees are drug screened when they are hired and are randomly screened throughout the year.
• Comprehensive third-party (private investigative firm) background checks and credit reports are performed on each employee and officers of the company.

Plant security

• All non-employees entering the facility must sign a log with their name, time-in, affiliation, and time-out. Records are kept for a minimum of 12 months.
• All visitors to our facility must be escorted by an CDDR employee and are not left unattended.
• A secure area within the plant is devoted only to the document destruction process. Unauthorized access to the destruction area is prohibited.
• Materials to be destroyed are always attended by a company employee or physically secured from unauthorized access before destruction.
• There is an audible, monitored alarm system in place and utilized when the building is unoccupied.
• Closed circuit video cameras monitor activity into, out of, and within the building at all times. All tapes are archived for at least for 90 days.

Material pickup and transport

• All materials are placed in closed, locked containers from the time they are removed from the customer’s site until they are loaded into our secure trucks. This guards against spillage and loss from wind and eliminate the possibility of unauthorized access.
• Written policies for drivers and processing employees are in place.
• Drivers, assistants, and plant employees wear company uniforms and display photo ID badges at all times.
• All vehicles have applicable government inspections, registration, and insurance.
• All vehicles have lockable/securable cabs and lockable/securable enclosed boxes.

Document destruction process

• Paper is destroyed by equipment that reduces the paper to 5/8 of an inch or less.
• All materials which are picked up for destruction are destroyed within 24 hours.
• Company must maintain General Liability Insurance of $500,000 or more.
• Company must be in business for at least five years (CDDR has been in business since 1974).

Additional requirements

• All marketing materials are inspected to check for misleading advertising.
• An independent physical inspection is performed by Certified Protection Professionals certified by the American Society for Industrial Security to ensure compliance with all criteria.